Triad Roofers Privacy Policy

Effective Date: 12/1/2025

Triad Roofers (“Triad Roofers,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, request an estimate, contact us, use our services, or otherwise interact with us online or offline.

By using our website or submitting your information to us, you acknowledge that you have read this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, as well as certain information collected automatically through your use of our website.

Information You Provide to Us

  • Name
  • Email address
  • Phone number
  • Street address or property address
  • Mailing address
  • Information about your roofing project, service needs, or property
  • Insurance-related information you choose to provide
  • Any information you submit through contact forms, estimate requests, appointment requests, or customer support communications

Information Collected Automatically

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited on our website
  • Time spent on pages
  • Referring website or source
  • General location information based on IP address
  • Cookie and tracking technology data

Information From Third Parties

We may receive information from third parties such as website analytics providers, advertising platforms, lead generation partners, CRM providers, and other vendors that support our business operations.

2. How We Collect Information

We may collect information when you:

  • Visit or use our website
  • Fill out a contact form
  • Request a quote or estimate
  • Call, email, or otherwise contact us
  • Schedule an inspection, consultation, or service
  • Interact with our advertisements or social media pages

3. How We Use Your Information

We may use your information for business purposes including:

  • Responding to inquiries and estimate requests
  • Providing roofing, repair, inspection, replacement, or related services
  • Communicating with you about appointments, scheduling, and service updates
  • Sending follow-up communications related to your request or project
  • Improving our website, services, and customer experience
  • Analyzing website traffic and marketing performance
  • Maintaining business records
  • Protecting against fraud, misuse, or unauthorized activity
  • Complying with legal obligations
  • Enforcing our terms and protecting our business rights

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve site functionality, understand website usage, and support marketing efforts. These technologies may collect information about your activity on our website.

These technologies may include:

  • Essential cookies
  • Analytics cookies
  • Functional cookies
  • Advertising or remarketing cookies
  • Pixels, tags, or similar tracking technologies

You can control cookies through your browser settings. Disabling cookies may affect certain features of the website.

5. How We Share Information

We may share your information with:

  • Service providers that help us operate our website and business
  • Website hosting providers and IT support vendors
  • CRM, scheduling, communication, or customer service platforms
  • Marketing, analytics, and advertising providers
  • Insurance-related parties, if necessary and authorized in connection with your roofing project
  • Professional advisors such as attorneys, accountants, or insurers
  • Government agencies, regulators, or law enforcement when required by law
  • Parties involved in a business transfer, merger, acquisition, or sale of assets

We do not sell your personal information for money. However, some privacy laws define “sell” or “share” broadly, and certain advertising or analytics practices may fall within those definitions.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, providing services, maintaining records, resolving disputes, and complying with legal, tax, insurance, or regulatory obligations.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to help protect personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights regarding your personal information. These rights may include:

  • The right to know what personal information we collect and how we use it
  • The right to request access to personal information we maintain about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of personal information, subject to applicable exceptions
  • The right to opt out of certain targeted advertising or data sharing activities, where applicable
  • The right to non-discrimination for exercising applicable privacy rights

To exercise any applicable privacy rights, please contact us using the contact information listed below. We may need to verify your identity before responding to your request.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. You should review the privacy policies of any third-party sites you visit.

10. Marketing Communications

If you provide your contact information, we may send you communications related to your inquiry, estimate, service request, or project. We may also send promotional or follow-up communications where permitted by law.

You may opt out of marketing emails at any time by following the unsubscribe instructions in the email or by contacting us directly. Even if you opt out of marketing communications, we may still send service-related or transactional communications when necessary.

11. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date above. Any changes will be effective when posted on this page unless otherwise stated.

13. Contact Us

If you have questions about this Privacy Policy or would like to contact us regarding your personal information, you may reach us at:

Triad Roofers
Email: legal@triadroofers.com